Privacy & Cookies

At Fresh Step we are committed to protecting your privacy online. Names, addresses and email addresses are only collected when voluntarily submitted by you.

Sharing of personal information

Third party companies may be engaged by Fresh Step to perform a variety of functions, such as monitoring this website, fulfilling orders and providing technical services. These companies may have access to personal information if needed to perform such functions. However, these companies may only use such personal information for the purpose of performing that function and may not use it for any other purpose.

Fresh Step do not sell, transfer or disclose email addresses or any other personal information to third parties.

Fresh Step reserve the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of this website, to fulfil your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of health and safety.

Accessing your information

You are in control of any personal information you provide to us online. If at any time you would like to correct the personal information we have about you, please contact us.

In order to review any personal information we have collected about you via this website or to ask us to delete that information or to stop further use of the information, please contact us.

Cookies

The Fresh Step website uses a number of different "cookies."

Cookies are small pieces of information that a web site transfers to an individual's hard drive for record-keeping purposes. Cookies allow the web site to remember important information as you switch between pages, such as the contents of your shopping basket.

There are two broad categories of cookies:

Essential cookies

Essential cookies are technical cookies that are required for our website to operate correctly. Essential cookies enable you to log into secure areas of the website and add products to your shopping basket.

Performance cookies

Performance cookies allow us to count the number of visitors to our website and gain an understanding of how visitors move around. This helps us to improve the way our site works. The information we collect from performance cookies is aggregated and does not contain personally identifiable information.

Refusing cookies

You can click on the "Help" section of your web browser to learn how to change your cookie preferences. If you disable all cookies, you will not be able to use the online shopping facilities provided on this website.

Links to other websites

We offer links to sites that are not operated by Fresh Step. If you visit one of these linked sites, you should review their privacy and cookie policies.